Privacy Policy

Depending on the service you request, we may collect contact and identification details; information about applicants, household members, drivers, or beneficiaries; vehicle, property, business, and existing-policy details; and information needed for quotes, applications, claims assistance, or policy service. Some products may require financial, health, or other sensitive information. We request such information only as appropriate for the service and subject to applicable law.

We may retain communications and documents you provide. Website hosting and security systems may process technical information such as IP address, browser or device information, visited pages, and request times. Not every category is collected from every visitor, and simply viewing a page does not require you to submit an insurance application.

Information may come from you, someone you authorize, insurers, and service providers involved in your insurance request. Where lawful and with any required authorization, underwriting information may come from consumer-reporting agencies, driving records, claims-history databases, or other permitted sources. Only provide another person’s information when you have authority to do so.

We use information to respond to inquiries, compare insurance options, prepare and submit applications, help service policies and claims, communicate about requested services, maintain records, prevent fraud, secure our systems, and meet legal and regulatory obligations. We limit sensitive-information use to purposes appropriate to the requested insurance service and permitted by law.

Any promotional communications are subject to applicable consent and opt-out requirements. Requesting a quote does not by itself constitute consent to unrelated marketing or to automated calls or text messages where separate consent is required. You may ask us to stop promotional communications; necessary policy, service, or legal notices may still be sent.

We do not sell personal information. We may disclose information as needed and permitted by law to insurers to obtain quotes, process applications, or service coverage; to providers supporting our communications, technology, document processing, or other agency operations; and to authorized representatives at your direction. Such operational sharing is not a sale of your data.

We may also disclose information when required by law, a valid legal process, or a regulator; to prevent fraud or protect legal rights and safety; or in a business transfer subject to applicable confidentiality and privacy obligations. We limit disclosures to information appropriate for the purpose and require service providers to protect information under applicable obligations. Insurers may act independently and provide their own privacy notices.

This website uses browser local storage to remember your English or Spanish language preference. Hosting, security, or linked services may use cookies or similar technologies for their operation. You can manage cookies and clear saved website data through your browser settings; doing so may reset preferences or affect functionality.

This notice does not itself authorize advertising tracking. If we introduce optional analytics or advertising technologies that require additional notice or consent, we will provide the applicable notice and choices before using them as required by law.

We use reasonable administrative, technical, and physical safeguards appropriate to the personal information we handle and limit access to those who need it for authorized purposes. No website, email system, or method of storage can be guaranteed completely secure.

Do not send Social Security numbers, full card details, medical records, or other sensitive documents through ordinary email. Contact us to arrange an appropriate submission method. If you believe information has been exposed or misused, notify us promptly.

We retain information only as reasonably necessary for the purposes described here, including policy servicing, insurance recordkeeping, legal or regulatory requirements, fraud prevention, and resolution of disputes. Retention depends on the record and applicable obligations; we do not promise immediate deletion of records we are required or permitted by law to keep. When no longer needed, information is securely deleted or de-identified as appropriate.

You can request access to, correction of, or deletion of your personal information by emailing info@infinitoinsurance.com. You may also ask about privacy choices, withdraw consent where applicable, or opt out of promotional communications. Depending on the law that applies to your information and our insurance activities, additional rights or exemptions may apply. We will explain applicable options without promising rights that a particular law does not provide.

Describe your request and provide enough contact information for us to respond, but do not include sensitive identifiers in ordinary email. We may verify your identity and, for an authorized agent, their authority before acting. We respond within applicable legal timeframes. Deletion may be limited by insurance recordkeeping, ongoing services, legal duties, fraud prevention, or other lawful exceptions; we will explain any applicable limitation. We will not discriminate against you for exercising protected privacy rights.

Deleting information does not cancel an insurance policy. To cancel or change coverage, contact us or your insurer separately. If your request concerns records controlled by an insurer or another third party, you may need to contact that organization directly. If applicable law provides an appeal process, contact us to request review of our decision.

The Websites are not directed to children under 13, and we do not knowingly collect information directly from them online. A parent, guardian, or authorized adult may provide information about a minor when needed for a family insurance application. Contact us if you believe a child submitted information without appropriate authorization.

Our quote subdomain is covered by this Policy for Agency activities. External insurer, enrollment, payment, or other linked websites have their own privacy policies, which you should review before submitting information. This Policy is a general website and agency notice; it does not replace any separate financial, insurance, health-information, or product-specific privacy notice required by law. Where a required notice applies to a particular service, it governs that service as required by law.

We may update this Policy to reflect changes in practices or legal requirements. The last-updated date identifies the latest revision. We will provide additional notice or obtain consent for material changes when required by law. Questions about this Policy or requests concerning your information can be directed to the contact below.